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IT Service and Support delivered from the Cloud - ECLOUD
ECLOUD delivers IT Support services from the Cloud. Cloud based IT saves time and money. Cloud IT solutions have allowed for IT issues/queries to be resolved remotely through the Internet. ECLOUD can directly access and maintain your Cloud Application or File Server, remotely diagnose and fix desktops/laptops, and talk you through connecting smartphones and tablets over the phone.
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IT Service and Support delivered from the Cloud

Reduce IT Support costs.

As parts of your IT environment move to the Cloud, IT Support costs reduce.

Faster response times.

When you have a problem our response times are faster to investigate and fix the issue.

Specialist Engineers.

As your IT Environment becomes more complex, the need for a specialist in each area of IT Support is crucial.

Controlled Networks.

When onsite support is required the Engineer will work to specific instructions, documentation and policies of your network.

Cloud Experience.

With our extensive Cloud experience our Sales team and Service Engineers are proactive in ensuring the best Cloud service is chosen for easy ongoing support.

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ECLOUD delivers IT Support services from the Cloud. Cloud based IT saves time and money. Cloud IT solutions have allowed for IT issues/queries to be resolved remotely through the Internet. ECLOUD can directly access and maintain your Cloud Application or File Server, remotely diagnose and fix desktops/laptops, and talk you through connecting smartphones and tablets over the phone.

ECLOUD IT Support Options:

Device Support

PC’s, Laptops, Tablets and Phones to connect to each other and to Cloud Networks.

Network Support

Switching, Routing, Internet, Cabling, Printing, Remote access, and Wireless Support.

Server Support

Security, managing users, access control, file structures, administration, domains, maintenance, upgrades and setup.

Application Support

Business applications, planning, implementation, maintaining and supporting.

Cloud Support

Assessment, planning, connecting, migration/transfer, maintaining and supporting.

IT Support Adapted To Your Business

As your business IT requirements change by moving to the Cloud
ECLOUD adjusts the IT Support delivery to suit. ECLOUD has
identified this change in the IT environment and reduces the
cost and delivery of IT Support services.

ECLOUD IT Support Pricing Summary: (pricing starts from)

  • Device/PC Support

    Device/PC Support

    $89 per hour
  • Network Support

    Network Support

    $99 per hour
  • Server/Security Support

    Server/Security Support

    $139 per hour
  • Application Support

    Application Support

    $139 per hour
  • Cloud Services Support

    Cloud Services Support

    $99 per hour

All pricing excludes GST and needs to be confirmed at time of order.

TO GET YOUR BUSINESS UPTHERE PHONE US: 04 777 0800